Return Policy for P23 Merchandise and Clothing
Thank you for shopping with P23! We want you to love your purchase, and if for any reason you are not satisfied, we’re here to help.
1. Eligibility for Returns
Items must be returned within 30 days of the delivery date.
Products must be unused, unwashed, and in their original packaging with all tags attached.
Items such as undergarments, swimwear, and final sale items are non‑returnable.
2. Return Process
Contact our customer support team at nolimitsest2018@gmail with your order number and the item(s) you wish to return.
Once approved, you will receive a Return Authorization and instructions to ship your item back.
Pack the items securely and include your order information.
3. Refunds
Refunds will be issued to your original payment method within 7–10 business days after we receive and inspect the returned items.
Shipping fees are non‑refundable.
4. Exchanges
Exchanges are subject to product availability.
If the desired item is unavailable, a refund will be issued instead.
5. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will arrange an exchange or a full refund at no additional cost.
6. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping method to ensure the return is safely delivered.
---
For any questions regarding this policy, please reach out to our support team at nolimitsest2018@gmail.
Thank you for supporting P23!
